Terms of service
Last updated: 1-29-26
This website is operated by Hills and Valleys Ranch. Throughout the site, the terms “we,” “us,” and “our” refer to Hills and Valleys Ranch. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
Please read these Terms of Service carefully before accessing or using our website.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Content you submit (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.
SECTION 3 – PRODUCT INFORMATION
All products are handmade in small batches on our Colorado ranch. Due to the natural ingredients and handcrafted nature of our goods, variations in color, scent, and texture are normal and expected.
SECTION 4 – ACCURACY OF INFORMATION
We make every effort to display accurate product descriptions and pricing. However, we do not guarantee that all information is error-free and reserve the right to correct errors or inaccuracies at any time without prior notice.
SECTION 5 – PRICING & PAYMENTS
All prices are listed in USD. Payment is required at the time of purchase. We accept payments through Shopify’s secure payment gateways. We reserve the right to change prices at any time.
SECTION 6 – SHIPPING
Orders are typically processed within 3–5 business days. Shipping times may vary based on location and carrier. Hills and Valleys Ranch is not responsible for delays caused by shipping carriers or incorrect addresses provided by the customer.
SECTION 7 – RETURNS & REFUNDS
Due to the personal nature of skincare products, all sales are final. If your order arrives damaged or defective, please contact us within 7 days of delivery at [your email] so we can resolve the issue.
SECTION 8 – ALLERGIES & DISCLAIMER
Please review all ingredients prior to use. Hills and Valleys Ranch is not responsible for allergic reactions or sensitivities. Always perform a patch test before full use.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements on this site have not been evaluated by the FDA.
SECTION 9 – INTELLECTUAL PROPERTY
All content on this site, including text, images, logos, and product descriptions, is the property of Hills and Valleys Ranch and may not be used without written permission.
SECTION 10 – LIMITATION OF LIABILITY
Hills and Valleys Ranch shall not be liable for any damages arising from the use or misuse of our products or website.
SECTION 11 – GOVERNING LAW
These Terms of Service are governed by the laws of the State of Colorado, United States.
SECTION 12 – CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
SECTION 13 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Email: contact@hillsandvalleysranch.com
Business: Hills and Valleys Ranch
Location: Mesa, Colorado, USA